Recent Posts

When it comes to Mold what you Can See can be 10 Times Worse where you Can't See!

9/12/2018 (Permalink)

Mold Remediation When it comes to Mold what you Can See can be 10 Times Worse where you Can't See! This Home had small amounts of Visible Growth Present. But when Mold Remediation started an Extensive Amount of Mold was found in the Rooms Cavity.

If you can see visible Signs of Mold Growing there's a good chance that there is more Mold where you can not see.  Our Home Structures not only have Walls and Ceilings but also have Cavities where Insulation is usually placed.  Mold Loves Dark, Damp and No Air Flow Places. Usually, Mold would first start in the Cavities and would slowly start to spread to the outer surfaces. When the Mold is Found it should be taken care of right away by a Professional! 

Secondary Damages can consist of Mold Growth and Wood Rot. When Customers try to take care of Water Losses themselves and are hesitate for calling in the Professionals, they are doing more Damage than Good.  It's great to Clean the Water away yourself, but best to have a Professional Inspect to make sure nothing is wet. 

Control and Prevent Mold Growth by:

  • Monitoring Humidity Levels in the Home
  • Ventilating after the use of Showers, Laundry Dryers and the Cooking Areas
  • Fixing any Leaks from Pipelines, Supply Lines, Windows and Roofs
  • Properly Cleaning and Performing Professional Restoration Drying after any Water Damage

Call SERVPRO of Hammond for your Mold Concerns at 985-542-7388

Did you know Cleaning Habits can Help Prevent Microbial Growth!

9/12/2018 (Permalink)

Mold Remediation Did you know Cleaning Habits can Help Prevent Microbial Growth! Mold damage

Did you know Cleaning Habits can Help Prevent Mold Growth!

SERVPRO of Hammond receives many calls to Inspect Microbial Growth in Residential Homes and Businesses.  Usually the Visible Microbial Growth we see everyday are around Counter Tops, Sinks, Bathtubs, Shower Enclosures, Windows and even on the Window Blinds.  This usually happens because of Dust and Condensation Build Up. 

Many don't realize is Dust is made up of tiny particles that consist of plant pollen, earth, waste matter, hair, skin cells, food, mold spores and even bacteria.  The Dust can be carried in the Air and can Rest on the Ground or Surfaces.  When Condensation Builds Up the Dust becomes Moist which usually feeds and starts the spread of Microbial Growth.

It's best to perform Good Cleaning Habits on a regular basis.  Good Cleaning Habits are dusting, wiping, brushing, mopping, sweeping and vacuuming which will remove the Dust from the Surfaces.  Also, Airing Out the Home or Business by opening windows and doors on a regular basis will help prevent Condensation Build Up.  

Contact SERVPRO of Hammond if you need a Deep Cleaning at 650-794-1000.

Shopping Centers have Water Damage Too!

9/12/2018 (Permalink)

Commercial Shopping Centers have Water Damage Too! This Shopping Center had Water Damage occur After Hours. Our Technicians was able to Extract the Standing Water Right Away!

Water Damage doesn't only happen in Our Houses, but happens in Shopping Centers too. Many people don't think or worry about Water Damage happening and shouldn't have too. Unless, of course it does happen. 

Unfortunately, Water Damage can and does happen to the best of all of us!  Especially during unexpected times; for example, a Customer can be Shopping in a Department Store and all of a sudden notice Water Gushing through the Walls. Or an Employee can unexpectedly have Water Drops Fall on them from the Ceiling of the Store. When this Happens it's best that the Managers of the Store are notified right away!  Delay in Water Damage Restoration Services will only cause more Damage to the Store and Business.  

SERVPRO of Hammond hopes when this Happens the Shopping Center will not leave their Customers or Regular Employees to worry about the Water Damage, but has a Plan of Action Set for Water Damage Emergencies.  

Call SERVPRO of Hammond at 985-542-7388! We Provide Emergency Water Restoration Services!

Fire Damage Clean Up in the Bay Area!

9/12/2018 (Permalink)

Fire Damage Fire Damage Clean Up in the Bay Area! Fire damage clean up

What is Fire Damage Clean Up?

Did you recently have a Fire Loss to your Property?  Is there Soot and Debris all over the Place?  And you don't know where to Start to get the Property back together and cleaned up?  

Well Calling SERVPRO of Hammond can Help!  

Fire Damage Clean Up consists of Cleaning All the Soot and Debris from the Entire Properties Structure.  That is Cleaning everything from Floors to Ceilings, to every Window and Door within the Structure. Also, Cleaning all the Contents within the Structure, from Couches to Appliances.  There are many different Techniques used when performing the Clean Up, so calling in the Professionals is important.  

SERVPRO of Hammond Specializes in Cleaning Properties that have been affected by Fire, Soot and Smoke.  From sorting through Debris, Deodorizing and Cleaning Walls and Contents. We take the appropriate steps necessary to get the Cleaning done correctly and efficiently. 

Call Us Now at 985-542-7388 for more Information on Fire Damage Clean Up!

Know the Difference Between Flood and Homeowners Insurance

9/12/2018 (Permalink)

Storm Damage Know the Difference Between Flood and Homeowners Insurance Water that rolls into a property from the outside ground may not constitute a covered event by homeowners insurance.

The differences are substantial, and most definitely worth reviewing. Our first piece of advice is to consult with your insurance agent to understand the differences in your policies, so you know what covers what ... and what might NOT be covered.

Typically, flood insurance pays for damages caused by the rising of a body of water that covers normally dry land. For example, if heavy rains cause a river to overflow and the waters from this river rise up and enter your property from the ground, this would be a "flood" and you would likely tap your flood insurance policy for coverage; homeowners insurance would not apply. On the other hand, if a toilet supply line burst in your property and spread water into your home, the opposite would be true. 

These distinctions are critical for many reasons. Chief among them is the fact that many people think they are covered for both types of losses by having one type of policy, alone. This can be a costly mistake! Among the other important distinctions: In our experience at SERVPRO of Hammond, flood, insurance policies tend to be far less forgiving. The flood insurance programs tend to not cover many necessary items of a cleanup bill, and a property owner can end up being responsible for a larger portion of a cleanup bill compared to a standard homeowner loss.

These distinctions are increasingly important especially for property owners and property managers on waterways, which are seeing higher incidences of flood losses.

Apologies for the cliche, but an ounce of prevention is worth a pound of cure. Being educated on these important distinctions is the first step toward securing that ounce of prevention.

SERVPRO of Hammond Water Damage Process Overview

9/12/2018 (Permalink)

Water Damage SERVPRO of Hammond Water Damage Process Overview If you are ever in need of water damage services call our SERVPRO of Hammond office at 985-542-7388.

Here at  SERVPRO of Hammond, we strive to provide excellent communication and prompt service to our customers. When we receive notification of damage to a customer’s home we understand that they are most times distressed and unsure of the mitigation process that is about to unfold. Below is a bird’s eye view of the process that we follow for water damages.

One Hour:

Within one hour from notice of loss; SERVPRO of Hammond will contact you to arrange for service. During this call our trained office staff will ask important questions regarding your damage, insurance information and any additional contact information that is needed.

Four Hours:

Within four hours of loss notification; SERVPRO of Hammond's trained technicians will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation:

A trained, uniformed and equipped SERVPRO of Hammond professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. All damages are different and our on-site personnel will ensure that you are aware of each aspect of your damage.  


A SERVPRO of Hammond professional will begin pretesting for restorability, working from the source of the damage outward. Water travels through different materials at different speeds. What might look like a small damage could have moved to another portion of the home via the materials that are wet.

Eight Hours:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate individual, most times your insurance adjuster or property manager.

Cleaning & Restoration:

SERVPRO of Sumner County will work neatly and efficiently to help you regain control of your property when a damaging event has occurred. Our certified teams will use state-of-the-art restoration techniques to ensure that your property is taken care of right the first time.

Final Walk-Through:

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

If you are ever in need of water damage services call our SERVPRO of Hammond office at 985-542-7388.

Category 3 water

9/12/2018 (Permalink)

Water Damage Category 3 water Category 3 Water

In the restoration industry there are three categories of water and as industry professionals, it is our job to determine which category of water each damage has. The most severe category is Category 3 which is also commonly called CAT 3, Black Water or Dirty Water. Category 3 water (Black Water) is highly contaminated water that is potentially toxic to anyone inside the dwelling.

The water is considered category 3 (Black Water) if it meets any of the following criteria. Sources include sewage backup, flooding from rivers or streams, toilet overflow with feces or stagnant liquid that has begun to support bacterial growth. If Category 1 or Category 2 has been left untreated for more than three days, it is likely that it will develop into Category 3 (Black Water). If your damage is deemed as Category 3 (Black Water), it is likely that many pieces of your property will need to be replaced. Anything porous, such as furniture, carpeting and drywall is grossly contaminated. Category 3 water, although referred to as Black Water or Dirty Water is not always visually black or dirty. In fact, most times it is completely translucent.

If you are ever faced with damage to your home act fast, find your source and call the professionals at SERVPRO of Hammond 985-542-7388 . We will assess the damage and ensure that it is properly mitigated to ensure your safety.

Did You Know...Generator Safety

4/23/2018 (Permalink)

Commercial Did You Know...Generator Safety Generator Safety

If you have a generator on hand for power outages during severe weather, follow the safety tips below from the American Red Cross:

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.
  • Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

Commercial Water Damage

4/23/2018 (Permalink)

Floods, sewage backups, and other contaminated water can cause some of the worst damage to your commercial property. Contaminated water is often filled with deadly substances including bacteria, fungi, and viruses. This can be compounded by the composition of your commercial building. Organic materials such as drywall, wood, and debris found in carpet are prime breeding ground for pathogens and other bacteria and parasites to grow. The health risk to you and your employees is greatly increased when exposure to flood waters, sewage, and other types of contaminated water.

SERVPRO of Hammond will dry the commercial building quickly and apply antimicrobial agents to all surfaces that had contact with the water to help make sure that they can eliminate any lingering contaminants. This can help ensure you and your employees that they can return to a safe working environment. If your commercial building is in need of water damage cleanup and repair, contact the professionals at SERVPRO of Hammond at 985-542-7388. We are available 24/7 to help you get your business back “Like it never even happened.”

Smoke Alarms: Life Savers For Your Business

4/23/2018 (Permalink)

Commercial Smoke Alarms: Life Savers For Your Business Smoke alarm safety

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In businesses, smoke alarms should be on each level of your business and in high fire risk areas, i.e. kitchens, break rooms with appliances, rooms with fireplaces, lanterns, space heaters, etc.*

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of the fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your business has a fire emergency plan in place and conduct regular fire drills with your employees. For more information on Emergency Preparedness, contact your SERVPRO® of Hammond at 985-542-7388.

Courtesy of Restoration Newsline Vol 15, Iss 2